Welcome to myKBHelp.com
My Knowledge Base and Help System
myKBHelp.com is a simple and effective way to provide support to your customers 24 hours a day, 7 days a week, 365 days a year. myKBHelp.com allows you to build Knowledge Base and Help Systems to empower your customers! myKBHelp.com is powerful web-based software that allows you to build Knowledge Base and Help Systems. Your customers will be able to "self serve", that is, they can use myKBHelp.com to learn how to use your software products and search for answers to their questions.
myKBHelp.com offers:
Improve Customer Support: Allow your customers to access your knowledge base and help system 24/7 and search for answers to their questions. Your customer will be able to Self Serve by finding answers to thier questions. This reduces your support time and allows your support representatives to serve other customers.
Customer Insight: Find out exactly the articles that your customers are searching and reviewing. myKBHelp.com also allows your customers to rate your articles, submit article comments, print articles, and email articles. Using this feedback information, you can continue to enhance your articles based on your customer feedback.
Knowledge Management Made Easy: myKBHelp.com is easy to use. Simply create an account with myKBHelp.com and start authoring your articles. myKBHelp.com takes care of everything else, from making your articles available for viewing and searching, to collecting your customers feedback.
Web Site Integration: You set the look and feel of the myKBHelp.com system so that it can be easily integrated into your existing web site.